Fall 2024 Rentals Due: Friday, December 13th!
Rental returns are EASY!
If you need to keep your rental books and wish to purchase them, contact us, and we will process your rental book 'buyout' for you!
Email: wncbookstore@textbookbrokers.com - Phone: (307) 426-5536 - Or use our Chat feature
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Ship Your Rentals Back To Us For FREE
- SHIP YOUR RENTALS BACK TO US USING A FREE RETURN SHIPPING LABEL
Follow the steps below
- **The WNC Bookstore is not responsible for rental books that are lost or damaged in transit to the bookstore. The customer will be held liable for the buyout cost of lost or damaged rentals due to shipping issues.**
Step 1: LOCATE YOUR RENTALS:
- On the back of all of our rental books, there is a sticker with the due date.
- If you are unsure of the rentals you have out, send an email to WNCbookstore@textbookbrokers.com with your name and phone number, and we will email you back with the books you rented.
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Step 2: BOX THEM UP
- Please make sure that all items are packaged securely to prevent any damage during the shipping process. Fill any empty spaces with clean filler.
- Textbook Brokers is not obligated to issue a refund for return shipments that are lost or damaged*.
- Make sure to include as much information as possible so that we know whose return it is. Below is the information we can use to process your return:
- Name (required)
- Order number
- Address
- Email Address
- Phone Number
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Step 3: CREATE YOUR FREE SHIPPING LABEL
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CLICK HERE to create your ONE free USPS return label.
- Fill out the required information, and a FREE USPS return label will be emailed to you in minutes!
- **CHECK YOUR SPAM AND/OR JUNK FOLDERS IF YOU CANNOT FIND THE LABEL!!**
- You will only be provided ONE free return label, so be sure to send all of your rentals back at once or you will be responsible for any additional shipping.
****If you already used your free label and STILL have other rentals outstanding, we recommend that you send your return via FedEx, UPS, or insurable U.S. Mail service. Then submit the tracking information via email to WNCbookstore@textbookbrokers.com.
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Please mail the rest of your textbooks to the below address:
WNC Bookstore
308 Southwest Dr, Unit B
Cheyenne, WY 82007
*Please see terms and conditions
If you have any other questions, please don't hesitate to contact us!
Phone: (307) 426-5536
Email: WNCbookstore@textbookbrokers.com
Failure to return the rented materials by the rental return date printed on your receipt will result in the credit card on file being charged a $10.00 late fee per book and the full retail price of the rented materials minus the amount paid for the initial rental. The Bookstore’s refund policy applies to all rental materials
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